The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Free parking
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Allergy-free rooms
Coffee shop
Fire extinguishers
Key card access
Sports & Fitness
Archery
Aerobics
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Board games
Children's menu
Spa & Leisure
Live entertainment
Leisure/ TV room
Room features
Air conditioning
Heating
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
Westgate,
Peterborough,
United Kingdom,
PE1 1RB,
England
Map view
Westgate,
Peterborough,
United Kingdom,
PE1 1RB,
England
City landmarks
Church
Church of St John the Baptist
820 m
Oundle Road - City end Access thru Pleasure Fair Meadow Car Park - PE28AT
Railworld Wildlife Haven
1.1
km
London Road Abax Stadium
Football Stadium
910 m
Mall
Queensgate shopping centre
810 m
River Nene
810 m
Stadium
Peterborough Greyhound Stadium
1.9
km
Park
The Embankment
800 m
Centre Management Office Queensgate Centre Queensgate Shopping Centre
Queensgate
820 m
Fotheringhay
St Mary and All Saints Church
810 m
Off Thorpe Meadows
The Boardwalks Local Nature Reserve
810 m
Church
Church of St. Andrew and St. Paul
820 m
Longthorpe Towers Thorpe Road
Longthorpe Tower
3.0
km
Theatre
The Cresset
3.2
km
Park
Central Park
3.1
km
Northey Road
Flag Fen Bronze Age Centre
3.6
km
Amusement Park
Bretton water park
3.6
km
Park
Nene Park Academy
3.8
km
Park
Nene Park, Peterborough
4.5
km
Ham Lane
Ferry Meadows Country Park
4.5
km
Mall
Serpentine Green Shopping Centre
4.1
km
Park
Crown Lakes Country Park
4.4
km
Werrington
Cuckoos Hollow
4.7
km
Nearby
Church
Peterborough Cathedral
460 m
Museum
Peterborough Museum
560 m
Square
Cathedral Square
290 m
41 Bridge Street
PeterboroughTown Centre
290 m
Restaurants
Mo's Diner
30 m
19-23 Westgate
The Banyan Tree
120 m
53 Westgate
Shepherds Inn
90 m
10 Park Road
Handmade Burger Co. Peterborough
420 m
The Old Still The Arcade Westgate Queensgate Shopping Centre
When Polly met Fergie
440 m
Westgate Arcade
Shah Jehan
160 m
18 Park Road
Tap & Tandoor Peterborough
380 m
53 Cumbergate Queensgate Shopping Centre
Turtle Bay
390 m
46 Queensgate Shopping Centre
Bill's Peterborough
410 m
7 Church Street
Reviews and Ratings
Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
6.6/10
Nice
Rooms
6.7
Location
8.2
Service
6.3
Dining
5.7
Guest reviews
6.6/10
based on 6 reviews
4/5
based on 1143 reviews
8.0
8.0/10 based on 2633 reviews
#14 of 31 hotels in Peterborough based on Tripadvisor
Henry
United Kingdom,
April
2024
6.6/10
I found the hotel to be a bit of a mixed bag. The rooms, while cozy, were tucked away in a maze of corridors. Despite being slightly smaller than what I'm used to, the room was nice with a surprisingly spacious bathroom. The decor, especially in the rooms, could use a refresh but downstairs was more impressive. The service was a hit or miss with some staff members unfriendly, but most were efficient and polite. The location, although not the most attractive, was close to the historic cathedral area, making it a good value for money choice with easy access to the Broadway theatre. The dining experience was average, with a monotonous buffet and some items running out quickly. Overall, the hotel offers decent facilities and is situated in a convenient area.
Rooms
7.0
The rooms were cozy but a bit of a maze to navigate. The size was smaller than expected, though the bathroom was surprisingly spacious.
Service
6.0
The service had its highs and lows - some staff were not very friendly, but most were efficient and polite.
Location
8.0
Although the area is not the most attractive, the hotel's proximity to the historic cathedral area and the Broadway theatre makes it a good value for money choice.
Dining
5.0
The dining experience was average, with some items running out and a monotonous buffet.
Facilities
7.0
The facilities were decent, offering what was needed for a comfortable stay.
Gordon
United Kingdom,
March
2024
7.0/10
I was impressed by the well-appointed rooms that had all the necessary facilities like a TV, kettle, and toiletries. It was a relief to be able to control the room temperature, especially after a long journey. However, the service was a bit hit or miss, with some staff being rude while others were very friendly. The location, right in the heart of Peterborough, was convenient for my stay, but the dining experience left something to be desired with slow service and average food quality.
Rooms
8.0
The rooms were well appointed and had all the facilities I needed. It was a bonus to have a bath after a long day of traveling.
Service
6.0
The service varied from rude to friendly, which was a mixed experience. The presence of too little staff impacted the overall efficiency.
Location
9.0
The location in the middle of Peterborough was ideal for my visit. The staff was helpful, and the presence of free parking was a plus.
Dining
5.0
The dining experience was average with slow service and some disappointing dishes. The staff seemed overwhelmed and not very attentive.
Facilities
7.0
The facilities were decent, but the dining service could be improved to enhance the overall experience.
Joseph
United States,
January
2024
7.2/10
The hotel is conveniently located near the Queensgate shopping centre, within walking distance of the train station and the Key Theatre. While the rooms were clean, they lacked in decor and had hidden amenities. The service was mixed, with friendly staff but some issues with noise management. The dining experience had both positive and negative aspects, and the facilities were adequate.
Rooms
6.0
The rooms, although clean, seemed quite ordinary in decor and had hidden amenities like a teas made and hair dryer. The room was scorching hot despite efforts to cool it down.
Service
7.0
The staff were friendly and welcoming, but there were instances of noise around the bar that went unaddressed. However, they were accommodating to requests like changing to a ground floor room for accessibility.
Location
8.0
The location was convenient, close to the Queensgate shopping centre and within walking distance of the train station and Key Theatre. However, noise from the Peterborough nightlife could be heard late at night.
Dining
7.0
The dining experience had some positive aspects with nicely cooked items, but there were also disappointments like poor breakfast choices and delayed service for freshly cooked foods.
Facilities
8.0
The facilities were adequate for a comfortable stay.
Mitch
United States,
November
2023
7.4/10
I had a very comfortable stay at the hotel, perfect for shopping and attending a festival. The free car parking was a great perk, and the evening meal and breakfast were excellent. The rooms were clean and cozy, though there was a small issue with the initial request. The location was fantastic, right in the center of town near a large shopping mall and various dining options.
Rooms
8.0
The rooms were very clean and immediately outside the window.
Service
7.0
The staff were friendly and quick to resolve any issues, though at times seemed preoccupied.
Location
9.0
The hotel's location was perfect for my weekend requirements, right across from a shopping center and close to the Cathedral.
Dining
6.0
The dining experience had some hiccups with slow service and items not available simultaneously.
Facilities
7.0
The facilities were adequate for my needs during the stay.
Robert
United States,
August
2023
5.4/10
The hotel's location is fantastic, right next to Queensgate shopping center and within walking distance of the train station and Key Theatre. The rooms were a letdown with a small TV and no air conditioning, facing a noisy main street with cars speeding by at all hours.
Rooms
5.0
The room was disappointing, as it was small, no air conditioning, and the window overlooked a noisy main street. Finding the car park was a nightmare despite being advertised with a queen-sized bed.
Service
5.0
The service was lacking, as the staff weren't friendly, and there was no warm welcome. Check-in was delayed despite prior messages indicating readiness. However, the staff did offer assistance without prompting on several occasions.
Location
7.0
The location is excellent, especially with onsite parking, but signs are needed to assist drivers. It's convenient for various activities, although some refurbishment is necessary.
Dining
6.0
The dining could be hit or miss, with occasionally absent staff. Breakfast was a standard buffet experience, and the timing was confirmed beforehand.
Facilities
5.0
The facilities need refurbishment, and signs should be added for better navigation. The property has potential but currently lacks in upkeep.
Joe
United Kingdom,
July
2023
6.6/10
The hotel is in a convenient location for city visits, close to shopping centers and local attractions. The rooms were a bit cramped and dated, but noise from the high street wasn't a major issue except for early morning disturbances. The service was a mix of friendly and rude encounters, room service exceeded expectations. The dining experience was overpriced and lacked variety, but there are plenty of cafe options nearby. The facilities were overall satisfactory.
Rooms
7.0
The rooms, though cramped and dated, didn't suffer much from external noise.
Service
7.0
The service was a mix of friendly and rude encounters; room service was surprisingly good.
Location
8.0
The location is excellent for city visits with convenient access to shopping centers and local attractions.
Dining
5.0
The dining experience was overpriced and lacking variety; better breakfast options available in nearby cafes.
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